Chartwell Wisconsin is located in Middleton and is an affiliate of UW Health. Chartwell services patients throughout the state of Wisconsin, as well as portions of Illinois, Iowa, and Minnesota. Chartwell offers competitive wages, flexible scheduling, great benefits, and the ability to work with an outstanding team.
The Social Worker assesses psychosocial needs and applies interventions in order to support the medical treatment plan and address impediments. The social worker applies interventions to enhance patient and family functioning and emotional well-being, and facilitates access to appropriate services. This position is responsible for collaborating and coordinating care to enhance the patient experience and the achievement of collaborative goals through developing patient goals, monitoring progress, addressing barriers to goal achievement, and evaluating outcomes of individualized care plans. This role also provides training, guidance, and mentorship to home health colleagues and other providers on management of complex psychosocial patient issues.
- Evaluates complex patient and family situations which have legal, ethical and psychosocial components.
- Collaboratively develops patient goals, monitors progress, addresses barriers to goal achievement and evaluates outcomes of individualized care plans.
- Considers barriers including coping with chronic illness, mental health history/symptoms, cognitive development, adverse developmental events, resistance to treatment, health system impediments, lack of social support and vulnerability.
- Assessments reflect interdisciplinary collaboration, which are comprehensive in relation to the patient’s age, diagnosis, support systems, and extent of intervention anticipated.
- Networks proactively with and demonstrate a working knowledge of community resources.
- Demonstrates and applies knowledge of State and Federal regulations that ensure safety, quality of life, and protection of patient rights.
- Participates in discharge planning for patients requiring post-discharge services such as transitions to skilled nursing facilities, assisted living facilities, outpatient dialysis, Acute Rehab, hospice and transportation needs.
- Recommends consultation requests as appropriate.
- Engages patient/family in the treatment and decision-making process with respect to patient rights, principles of confidentiality, respect for patient privacy, and right to self-determination.
- Utilizes crisis intervention, conflict resolution, and mediation to address patient/family concerns.
- Provides age specific education and information to patient/family, particularly related to coping, community resources and advocacy.
- Provides interventions which demonstrate knowledge of, and sensitivity toward cultural diversity and the spiritual, developmental, and educational backgrounds of the population served.
- Takes creative problem-solving approaches to address complex situations.
- Utilizes critical thinking and conflict resolution skills to effectively balance competing needs and responsibilities.
- Documents and verbally communicates all assessments, interventions, and clinical services provided to reflect case activity.
- Demonstrates professionalism and good interpersonal skills in communicating with all customers. Utilize negotiation skills, which effectively promote constructive solutions.
- Utilizes appropriate communication style and techniques in regards to the age, developmental stage and educational needs of the patient and family or audience.
- Enhances professional and departmental growth through active participation in professional organizations, department activities and community groups.
- Monitors and improves quality of services provided to patients/families through participation in quality improvement activities.
- Applies principles of interdisciplinary teamwork and maintains a working knowledge of the roles of other healthcare professionals.
- Respects other professions and seeks opportunities for collaboration.
- Master's degree in Social Work required with Certified Advanced Practice Social Worker (CAPSW) licensing.
- Valid Wisconsin driver's license and current auto insurance required.
- Two years prior hospital based social work experience preferred.
- Assessment and evaluation skills.
- Ability to work independently, while collaborating effectively as a team member with other health professionals.
- Proven skills in identification of stressors affecting patients and their families.
- Knowledge of and ability to work within a complex health care system.
- Skill in verbal and written communication.
- Expertise in conflict mediation, abuse and neglect, advance directives, crisis intervention, and government programs.
- Health Insurance
- Dental Insurance
- Vision Insurance
- Short-term and long-term disability
- Supplemental life insurance
- 401(k) Plan
- Flex spending
- Paid time off
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