Working Through Conflict By Communicating Presented By: Shelly Vils Havel, Training and Development Manager
Few people actively enjoy interpersonal conflict with others. Yet, conflict is bound to emerge when working with people. The way you manage conflict with your others has an impact on collaboration and productivity. In this interactive session we will explore communication strategies, tools and resources you can use to address conflict in a healthy and inclusive way before it becomes unmanageable.
About The Speaker:
Shelly is focused on delivering professional development and skills development for colleagues and serves as a resource for managers, supervisors, faculty and staff of UW-Extension. She previously served as the Performance Management Consultant for the Talent Recruitment & Engagement team at UW-Madison Office of Human Resources where she consulted with divisions across campus to assist in implementing and evaluating their performance management/development programs as well as creating and facilitating skill-based training and education. Shelly has worked with campus professionals and stake-holders to create training opportunities well as conferences and special events. She is energized about helping people build new skills to increase their influence and achieve greater results. Shelly is a seasoned instructional designer and coach who develops tools for teams to execute at the highest possible level. Prior to the University, Shelly’s efforts focused on delivering education and professional development courses on industry hot topics and ever changing needs. She has facilitated workshops across the United States delivering coaching and skill development programs with a natural talent for engaging an audience. Her goal is to connect with listeners and deliver the message in a way that leaves participants more knowledgeable and excited about the subject at hand.